M

[RenataG5666]

Hi I get a email about payment every month I paid 12.99and I got email my card was blocked

[dalyer]

What does the subject line "M" mean? 

Your post isn't really clear so you'll need to explain the issue more clearly if you want assistance from the Community Forum.

What exactly do you mean by "my card was blocked"?

What card? 

SIM card? 

Bank card? 

Blocked by whom? 

What are the symptoms of the problem? 

Do you have an active membership plan? 

What services are/are not working? 

Connection to the 48 network - i.e. signal bars? 

Incoming/outgoing calls?

Incoming/outgoing texts? 

Mobile data? 

When was everything working ok last?

What exactly did the most recent email from 48 say?

If you need to contact 48 support about this then see the links in my signature below.

[RenataG5666]

I got a email my payment was failed I’m checking my card and everything still ok

[dalyer]

Duplicate threads merged.

There's no need to create multiple threads about the same issue. 

Especially when your original one already received a reply but you haven't clarified the issues asked about: 

• https://community.48.ie/t5/Memberships/M/m-p/72403/highlight/true#M8841

If you need to contact 48 support about this then see the links in my signature below.

[dalyer]

If the issue is that auto-renewal failed and you now don't have an active membership plan then you'll need to buy your next plan manually.

• https://48.ie/my48/memberships

Then membership plan auto-renewal will take over again from next month assuming that your card is still valid, not frozen via your online banking, and they're are sufficient funds in the account if it's a debit card.

If the manual payment for your next membership plan fails then there must be some issue with your payment card so you'll probably need to contact your bank for assistance. 

Once membership plan auto-renewal fails it will not try again so you have to kick start it again by buying a plan manually before it will take over again thereafter.

If you need to contact 48 support about this then see the links in my signature below.