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Kildare

IshaD1575
Newcomer
Kildare
3 REPLIES 3

IshaD1575
Newcomer
I am not able to use my 48 network after topup

When was it working ok for you last? 

What exactly is/isn't working now? 

Connection to the 48 network - i.e. signal bars? 

Incoming/outgoing calls? 

Incoming/outgoing texts? 

Mobile data? 

What happens when you try to make a call or send a text? 

Any error messages?

What does your My48 account dashboard say about your current membership plan status and expiry date?

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).

dalyer
The Legend
The Legend

If you have a question or an issue that you need assistance with from the Community Forum then you need to explain/describe it clearly. 

E.g. what are you trying to do, what steps are you taking to do it, what happens/goes wrong, any error messages, etc.?

If you need to contact 48 support then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).