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It's not a membership so what is it?
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Newcomer
JoM9802
Posts: 2
‎07-09-2023 06:41 AM
How do I change my automatic update to not updating automatically? Also please note that and I press membership it has a page that says wake up for a membership at this time
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Re: It's not a membership so what is it?

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The Legend
The Legend
dalyer
Posts: 17,784
‎07-09-2023 07:34 AM

You can switch off membership auto renewal via your My48 account.

See here:

 

 

How to set up Auto-Renew.

 

Auto renew is on by default for all new customers. You can turn this off in My Profile under Payment Details.

 

You can remove/edit your auto new preferences at any time by logging in to My48 > My Profile > Payment Details >Toggle off/on Auto Renew. 


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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Re: It's not a membership so what is it?
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The Legend
The Legend
dalyer
Posts: 17,784
‎07-09-2023 07:37 AM
@JoM9802 wrote:
I press membership it has a page that says wake up for a membership at this time

 

I don't really understand what this means.

Maybe you can explain in more detail what the issue is?


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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Re: It's not a membership so what is it?
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VictoriaD7497
Posts: 1
‎07-09-2023 09:04 AM

How I can buy the membership again? when I try to buy always answer that something wrong.Could you help me please

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Re: It's not a membership so what is it?
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The Legend
The Legend
dalyer
Posts: 17,784
‎07-09-2023 09:57 AM
@VictoriaD7497 wrote:

How I can buy the membership again? when I try to buy always answer that something wrong.Could you help me please

 

How exactly are you trying to buy membership?

Describe the steps in detail.

What happens?

What error messages?

Were you ever able to successfully buy membership?

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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