19-07-2023 09:24 AM
19-07-2023 10:34 AM
You mean that you tried to top up your account with €10 cash credit but it never appeared on your account?
Did you get any error messages while doing this?
Has such a cash credit top-up or plan/add-on purchase worked for you before?
What does your account's Transactions page say about recent activity?
If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com
19-07-2023 11:15 AM
19-07-2023 12:01 PM
@sakkariyap2008 wrote:
Hi,
I have an issue today. I am on the app, and laptop, buy when I try to buy new membership I get error
It says Error,
SIM with msisdn[] has No active membership
No active membership to configure recurrance with code
[NO_CURRENT_MEMBERSHIP]
I am confused, I have been using the phone without issue up until today, now I cannot topup
If someone could advise, that would be great
Thanks
A couple of other people reported this too recently.
See here:
You'll probably need to contact 48 support about this.
See the link in my signature below or email them at support@48months.zendesk.com