Ihad top up with 10 but my on my account still 0

[dalyer]

You mean that you tried to top up your account with €10 cash credit but it never appeared on your account?

Did you get any error messages while doing this?

Has such a cash credit top-up or plan/add-on purchase worked for you before?

What does your account's Transactions page say about recent activity?

• https://48.ie/my48/transactions

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

[sakkariyap2008]

Hi,
I have an issue today. I am on the app, and laptop, buy when I try to buy new membership I get error
It says Error,
SIM with msisdn[] has No active membership
No active membership to configure recurrance with code
[NO_CURRENT_MEMBERSHIP]

I am confused, I have been using the phone without issue up until today, now I cannot topup

If someone could advise, that would be great
Thanks

[dalyer]

---

@sakkariyap2008 wrote:
Hi,
I have an issue today. I am on the app, and laptop, buy when I try to buy new membership I get error
It says Error,
SIM with msisdn[] has No active membership
No active membership to configure recurrance with code
[NO_CURRENT_MEMBERSHIP]

I am confused, I have been using the phone without issue up until today, now I cannot topup

If someone could advise, that would be great
Thanks

---

A couple of other people reported this too recently.

See here:

• https://community.48.ie/t5/Memberships/I-cannot-buy-new-membership/m-p/59419#M5172

You'll probably need to contact 48 support about this.

See the link in my signature below or email them at support@48months.zendesk.com