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I am top it up but it doesnt work

MikeyF4226
Newcomer
 
1 REPLY 1

dalyer
The Legend
The Legend

Your post was blank @MikeyF4226 and you really need to provide a bit more information if you want assistance from the Community Forum.

When was everything working ok last?

What exactly do you mean by "top up"?

What did you buy? Membership plan, add-on, cash credit? 

What does your Transactions page say about your recent payment?

Does your My48 account dashboard say that you have an active membership plan? 

When were you last able to successfully buy a membership plan?

What exactly do you mean by "it doesn't work"?

What exactly is/isn't working? 

Connection to the 48 network - i.e. signal bars?

Incoming/outgoing calls? 

Incoming/outgoing texts? 

Mobile data? 

What happens when you try to use any outgoing services? 

Any error messages? 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).