11-05-2026 10:22 AM
11-05-2026 10:26 AM - edited 11-05-2026 10:27 AM
You'll need to post a bit more information than that if you want assistance from the Community Forum.
What happens when you try to buy a membership plan (I presume that's what you mean by "top up"?) here?
Any error messages?
When were you last able to successfully buy a membership plan?
Is your registered payment card still valid, not frozen via your online banking, and there are sufficient funds in the account if it's a debit card?
If you need to contact 48 support about this then see the links in my signature below.
By the way, it's not really a good idea to post personal details such as your phone number in a public forum like this where anybody can see and use it.
You might want to edit your post to remove it.
11-05-2026 12:19 PM
11-05-2026 12:46 PM - edited 11-05-2026 12:47 PM
Yes what?
You need to explain your question or issue clearly if you want assistance from the Community Forum.
It would help if you addressed the feedback and questions that I posted previously in an attempt to better understand your issue.
If you need to contact 48 support then see the links in my signature below.