Reply

Credit

Newcomer
Posts: 1
‎29-05-2021 09:51 AM

I am out of landline minutes and need to make a landline call so topped up. I am on the guido. However I still can not get through on the landline as it keeps telling me 'you do not have credit', what do I do?

Reply
0 Likes

Re: Credit

Newcomer
Posts: 1
‎29-05-2021 10:16 AM

I cant find where to buy add ons

i can buy credit but that does not give me landlines

Reply
0 Likes

Re: Credit

[ Edited ]
The Legend
Posts: 16,480
‎29-05-2021 10:32 AM

@megana wrote:

I am out of landline minutes and need to make a landline call so topped up. I am on the guido. However I still can not get through on the landline as it keeps telling me 'you do not have credit', what do I do?


 

What exactly do you mean by "topped up"?

If you've used up your monthly membership call minutes and need to make another call then you need to buy a calls add-on.

€3 for 60 minutes.

 

See here:

 

https://48.ie/my48/addons

 

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
Reply
0 Likes

Re: Credit

The Legend
Posts: 16,480
‎29-05-2021 10:34 AM

@aiveen wrote:

I cant find where to buy add ons

i can buy credit but that does not give me landlines


 

It's here

 

https://48.ie/my48/addons

 

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
Reply
0 Likes

Re: Credit

Newcomer
Posts: 1
‎30-05-2021 08:44 AM
Hi there, i have a credit that is less than cost monthly membership. How can I use this credit for buying membership? I would like to pay with credit and rest pay with card.
Posted from Generic Android 2.0
Reply
0 Likes

Re: Credit

The Legend
Posts: 16,480
‎30-05-2021 11:00 AM
You can't make part payments for membership.
You'll need to top-up the cash credit balance to the amount needed to buy membership.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
Reply
0 Likes

Announcements
Welcome to the 48Community!

To take part in the discussions or to post your own question, you'll need to register so If you haven't already registered, now is a good time to do so. Register now >>

While you're here, check out our "Featured Topics" below.

Our Troubleshooting Guide and Knowledgebase contain help and support articles and popular questions to help you as a 48 customer.

Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community