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Credit

megana
Newcomer

I am out of landline minutes and need to make a landline call so topped up. I am on the guido. However I still can not get through on the landline as it keeps telling me 'you do not have credit', what do I do?

5 REPLIES 5

aiveen
Newcomer

I cant find where to buy add ons

i can buy credit but that does not give me landlines


@aiveen wrote:

I cant find where to buy add ons

i can buy credit but that does not give me landlines


 

It's here

 

https://48.ie/my48/addons

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer
The Legend
The Legend

@megana wrote:

I am out of landline minutes and need to make a landline call so topped up. I am on the guido. However I still can not get through on the landline as it keeps telling me 'you do not have credit', what do I do?


 

What exactly do you mean by "topped up"?

If you've used up your monthly membership call minutes and need to make another call then you need to buy a calls add-on.

€3 for 60 minutes.

 

See here:

 

https://48.ie/my48/addons

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

LubomirP3481
Newcomer
Hi there, i have a credit that is less than cost monthly membership. How can I use this credit for buying membership? I would like to pay with credit and rest pay with card.

dalyer
The Legend
The Legend
You can't make part payments for membership.
You'll need to top-up the cash credit balance to the amount needed to buy membership.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.