Credit for plan didnt work but still showing pending on acc:

[dalyer]

You'll probably have to contact 48 support about this. 

See the links in my signature below.

[PhilipO0049]

How do you start a chat with 48 support??

[dalyer]

The chat hasn't worked for me for a long time. 

You'd probably be better off emailing them or calling the number in the last link in my signature - it's technically for complaints but people have used it to contact support too.