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Change of Membership

goingconquering
Newcomer

‎21-08-2019 10:28 AM

I have the Mitch membership but am now abroad (EU) and cannot use the data from that plan. I bought a 1GB add-on to try use that but no luck either. If at this point I was to purchase the Guido with EU roaming included, is there a way for the new membership plan to over-ride the old one or would it just come into effect when next month membership is due?
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dalyer
The Legend
The Legend

‎21-08-2019 11:11 AM

Contact 48 support and they should be able to arrange for your current membership to terminate prematurely so that your Guido with EU roaming can start early.
See the link in my signature below.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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