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Cannot renew plan

FadimieK7802
Newcomer

‎12-01-2026 08:05 AM

Hi! I can’t renew my plan, it says “ Oops. Something went wrong. Please contact care.” I need my internet now
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1 REPLY 1

dalyer
The Legend
The Legend

‎12-01-2026 09:28 AM - edited ‎12-01-2026 09:28 AM

> Please contact care

So that's what you need to do. 

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).
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