48 Community

maielyu5808 · ‎02-04-2023

2 days no luck with renewing my membership

dalyer · ‎02-04-2023

What exactly do you mean by "top-up"?

Buying membership? Buying add-ons? Topping up cash credit?

Did it work before?

How exactly are you doing it?

Could your card details have changed?

Are you using a registered card or entering the details on demand?

Are you getting any error messages?

If necessary contact 48 support.

See the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

tomasp1477 · ‎18-10-2023

It won’t let me buy membership

dalyer · ‎18-10-2023

What happens?

Any error messages?

How exactly are you trying to make the purchase?

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

DerekB4299 · ‎14-04-2023

Can't top up

dalyer · ‎14-04-2023

@DerekB4299 wrote:
Can't top up

Any error messages?

Did it work before?

Are you using the app or the web interface?

Can you try the other one?

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

tomasp1477 · ‎18-10-2023

How can I top up

dalyer · ‎18-10-2023

See here:

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Can’t top up