Can't renew the membership

[DanielR3166]

My membership ran out earlier this month, so I was waiting for the auto renewal to do its thing. My membership was supposed to update on the 13/09/2024, yet nothing happened, I still have no access to internet. It says "0 days left" on my current plan.

[dalyer]

Doesn't that mean that your membership will renew tonight at midnight? 

Are calls/texts/data working ok for you or not? 

If mobile data isn't working then maybe you used up your data allowance? 

Only membership plans bought since 16th August come with the new unlimited data allowance and no Fair Usage Policy cap.

What does your My48 account Transactions page say about previous membership plan auto-renewals?

• https://48.ie/my48/transactions

What date did the renewal occur on? 

If you need to contact 48 support about this then see the links in my signature below.