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Can't make call I have credit

whispair
Newcomer
Although I have credit When I make a local call I am told I don't have enough credit to make this call ??? What can I do
5 REPLIES 5

dalyer
The Legend
The Legend
What do you mean by "credit" here?
Cash credit?
Membership?
Add-on?
What does your My 48 account page say about your membership status, expiry date and allowance balances?
What sort of number are you calling?

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer
The Legend
The Legend
Any update @whispair?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

whispair
Newcomer
It looks like I am out of credit for landline calls but plenty of credit for mobile calls I thought that national and local were also unlimited . I am on the Don . did they change this recently ????

dalyer
The Legend
The Legend
No, Don has always been 60 minutes of national landline calls as far as I recall.
You need to buy a landline calls add-on if you need to make more landline calls.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer
The Legend
The Legend
Did that help at all @whispair?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.