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Bought add on credit for x 3 times for landline credit

moorehall
Newcomer

‎13-06-2019 08:36 PM

Purchased add on phone line credit X 3 times today and hasn't been credited to my account in total 180 minutes but has been taken from my visa card need help thanks
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3 REPLIES 3

dalyer
The Legend
The Legend

‎13-06-2019 11:07 PM

You probably need to contact 48 support about this.
See the link in my signature below.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

‎14-06-2019 12:32 AM - edited ‎14-06-2019 12:34 AM

BTW landline credit only comes in 10 minute add-ons so your reference to 180 minutes doesn't make sense...

Did you mean mobile minutes?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

‎14-06-2019 11:46 AM

Were 48 support able to help at all @moorehall?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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