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Auto renewal

joannehalpin
Newcomer
Want to turn off auto renewal but it won't let me why is this ?
4 REPLIES 4

dalyer
The Legend
The Legend
Where are you trying to do this?
On the app or on the website?
What exactly happens?
Any error messages?
If it fails in one then try the other and see if that helps.
If not then you'll have to contact 48 support.
See the link in my signature below.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer
The Legend
The Legend
Did that help at all @joannehalpin?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

joannehalpin
Newcomer
Yes it did thank you 😊

dalyer
The Legend
The Legend
Great, glad it helped.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.