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AIB card registered but payments coming from BOI card?

SophieS9221
Newcomer

‎02-11-2024 12:49 PM - last edited on ‎02-11-2024 01:07 PM by The Legend

Hi my payment seems to be coming off a different card that one on system
I’m trying to figure out
The AIB debit card is on system but payment coming off my BOI credit card

1 person had this problem.
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dalyer
The Legend
The Legend

‎02-11-2024 01:05 PM - edited ‎02-11-2024 01:07 PM

I don't see how that can happen. 

48 can only use the card that is registered on your My48 account:

Which one is registered there? 

Could the other card be registered on another 48 account used by you or family members?

Do the payments on the BOI credit card statement clarify what 48 account/number they are for?

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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