€5 credit - how can I use it towards a membership plan?

[DavidA5908]

Hi. You offered me €5 credit. How do I use this to reduce my membership fee. In addition to this, I need a replacement SIM as I do not know the sim lock

[dalyer]

To use the €5 cash credit you'll need to add additional cash credit to your account to give you the price of a membership or whatever you want to buy.

E.g. if you want to buy a €12.99 membership then add €8 cash credit to your account giving you a total of €13 which you can then use to pay for your membership.

• https://community.48.ie/t5/The-Knowledge-Base/How-do-I-buy-a-Plan-Add-ons-or-Top-up-on-My48/ta-p/268

What "SIM lock" are you referring to? 

If it's the SIM PIN/PUK then you don't need a replacement SIM.

See here: 

• https://community.48.ie/t5/The-Knowledge-Base/I-forgot-my-PIN-or-need-my-PUK/ta-p/256

If you do need a replacement SIM for some other reason then see here:

• https://48.ie/help/sim-replacement

If you need to contact 48 support about any of this then see the links in my signature below.