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SIM replacement order - when will it arrive?

AnjaliS0105
Newcomer

I have ordered a new sim because my phone got stolen and sim is gone with that can you please advise when will I receive it

1 REPLY 1

dalyer
The Legend
The Legend

SIM orders normally take 5-7 working days to arrive.

Once you’ve ordered your SIM, you’ll receive a confirmation email. After your SIM has been dispatched, you’ll receive another email to let you know it's on the way. We use AnPost for all SIM deliveries, so your SIM should be delivered within 5-7 business days.

If it takes longer than that then you'll need to contact 48 support to ask them why there's a delay. 

I guess that there could be delays with the volume of Christmas holiday post. 

To contact 48 support see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.