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Re: Say hello + introduce yourself

Newcomer
Posts: 1
‎16-10-2020 04:51 PM
No internet on free 1 gig
Posted from OnePlus IN2013
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Re: Impossible to contact customer services

[ Edited ]
Newcomer
Posts: 1
‎16-10-2020 05:20 PM

Hi Everyone, 

I am currently trying to join 48, but having problems.


I can't contact 48 customer service, I believe a web chat box should open on the homepage, but this is not happening for me. I am using Chrome and have allowed pop up windows but still nothing. I am trying to move 2 phones to 48 from Eir with 2 new 48 sims but they won't port as coming from an Eir business account, which is no longer in contract. If admin could contact me or if anyone here has a suggestion that would be great.

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Re: Say hello + introduce yourself

The Legend
Posts: 17,379
‎16-10-2020 07:55 PM
Only 48 support will be able to help you with this.
Nobody here on the community forum will be able to sort it out for you.
You'll just have to keep trying to contact support.
The chat facility is working for me on right now.
If it continues to be unavailable to you then maybe try another browser and/it device if possible.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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Re: Say hello + introduce yourself

Newcomer
Posts: 1
‎18-11-2020 03:03 PM
Trying to switch to 48 and they seem like a joke of a network, no way to contact customer service, online chat is not available what the f#*k am i ment to do when I have a problem
Posted from Huawei ANE-LX1
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Re: Say hello + introduce yourself

The Legend
Posts: 17,379
‎18-11-2020 03:06 PM
Online chat is online for me here right now

https://48.ie/help

That page also explains the other options for contacting support.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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Re: Say hello + David Baker

[ Edited ]
Newcomer
Posts: 1
‎01-10-2022 06:26 PM

I am a customer my Card was hacked ane my bank shut it down yesterday and are sending me a new card 5/7 days i am 75 and live in the country. Help LOL as you will see i have been with you a few Years and never had any problem

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Re: Say hello + David Baker

[ Edited ]
The Legend
Posts: 17,379
‎01-10-2022 11:38 PM

 


@DavidB8540 wrote:

I am a customer my Card was hacked ane my bank shut it down yesterday and are sending me a new card 5/7 days i am 75 and live in the country. Help LOL as you will see i have been with you a few Years and never had any problem


 

I don't really understand what the problem is that relates to 48?


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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