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Moto g 2nd gen stuck on edge help

jamesfordey
Newcomer
My first time getting data for 48 because I have no internet for a couple of days and its stuck on edge I tried all the apn settings the generic ones because my phone isn't listed and no differences what going on because I urgently need this to work its on edge but its painfully slow please help my model is the XT1072
2 REPLIES 2

dalyer
The Legend
The Legend

Double check your internet/APN settings.

Use these instructions to do so:

 

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

 

Manually scan for networks and ensure that you connect to 48 3G not 48 2G.

Also make sure that 2G Only mode isn't enabled somwhere (I realise that EDGE is technically "2.75G").

Are you in an area of low coverage?

Do you know anybody else in the same area on 48? If so what do they get?

Can you try the SIM in another unlocked phone?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Any update?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.