48 Community

philipofhowth · ‎02-09-2018

Hi away in Greece at the moment phone working well but can’t get 3G to work no data. Thanks Philip

dalyer · ‎02-09-2018

Check your internet settings.
If the APN field has changed from 48months.liffeytelecom.com then edit it, change it back to that, save the change, reboot and see if data starts working.
If it doesn't then you'll have to contact 48 support for more assistance.
See the link in my signature below.
Some people roaming in the EU on a Guido membership have this problem and some never get data working at all for some reason even though it should just work.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎02-09-2018

Did that help at all @philipofhowth?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

philipofhowth · ‎02-09-2018

The APN is set correctly so that is not the problem any other options I can try Regards Phillip

dalyer · ‎03-09-2018

You'll have to contact 48 support as I mentioned above.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎04-09-2018

Were 48 support able to help at all @philipofhowth?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

alfiec76 · ‎09-09-2018

Is the network down

dalyer · ‎09-09-2018

Not for me in Dublin.
Working fine here.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

48 Community

Can’t get 3G to work