"I am currently on a 12.99 per month plan and would like to

[SHYJUP5945]

"I am currently on a 12.99 per month plan and would like to switch to the 9.99 for six months offer. Is that possible?"

[dalyer]

I don't think that it is possible unless you sign up afresh as a new customer with a different email address, number etc.

I don't think that you can convert an existing account to avail of this offer - it seems to be only for new accounts.

See the qualification criteria for that offer here: 

• https://48-months-cdn.s3.eu-west-1.amazonaws.com/promotions/%E2%82%AC9.99OfferTCsAprMay26.pdf

If you need to contact 48 support about this then see the links in my signature below.