You have taken money out of my bank. But I can use my phone.

[OonaG9344]

I have no account number with my old network so how do I use my old number.

[dalyer]

Your post is a bit confusing. 

What exactly is the issue? 

Is it...

• You have taken money out of my bank. But I can use my phone.

(What's the problem if you can use your phone?)

Or

• I have no account number with my old network so how do I use my old number.

You'll need to explain/describe your issue more clearly and in more detail if you want assistance from the Community Forum.

If you're trying to port your number from your old provider to 48 then follow the instructions here:

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-Moving-Your-Number/ta-p/53100

If you're not clear on the details to use here then you'll need to contact your old provider for clarification.

If your issue is something else then you'll need to explain/describe it more clearly and in more detail.

If you need to contact 48 support then see the links in my signature below.