Want to port number but no longer active with old provider

[OisinO1999]

I am trying to activate my new SIM card but in order to transfer my current number which is inactive due to time, they send me a code to the number which I can't access.
What can I do?

[dalyer]

See here: 

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-Moving-Your-Number/ta-p/53100

If your current SIM isn’t active and your unable to receive SMS to the number you want to keep, you’ll need to contact your old provider regarding your account. Your current number and SIM need to be active to move to 48.

If you need to contact 48 support about this then see the links in my signature below.