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Trying to port number but saying "number already exists"

ShirleyG6686
Newcomer

‎22-03-2024 07:07 PM - last edited on ‎22-03-2024 07:44 PM by The Legend

Hello I'm new to 48 network and would like to keep my old number. I'm having trouble doing it as it says the number already exists. What can I do

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dalyer
The Legend
The Legend

‎22-03-2024 07:43 PM - edited ‎22-03-2024 07:44 PM

Was that number with 48 in the past by any chance?

In any case you'll have to contact 48 support about this.

See the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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