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Trying to activate SIM but don't get message with code

ElaineD7130
Newcomer

I'm trying to activate sim, I didn't gets message with code

1 REPLY 1

dalyer
The Legend
The Legend

Do you mean the number porting security text? 

If so then you need your old provider's SIM installed in your phone and working to receive that. 

See here:

  • Keep your current SIM Inserted in your handset as we need to send a security code via SMS to start your number transfer.
  • If your current SIM isn’t active and your unable to receive SMS to the number you want to keep, you’ll need to contact your old provider regarding your account. Your current number and SIM need to be active to move to 48.

If you're referring to some other text message then please clarify exactly what you're referring to.

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).