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Top up

kristina121
Newcomer

‎10-10-2014 12:24 PM

My phone is unlocked. But I can't top up with 48 why
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3 REPLIES 3

Anon
Not applicable

‎10-10-2014 12:37 PM

Are you sure you've registered your account properly? Are you able to receive calls/texts?
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dalyer
The Legend
The Legend

‎10-10-2014 01:42 PM

@kristina121 wrote:
My phone is unlocked. But I can't top up with 48 why

How are you trying to topup?

What happens?

Any errors etc.?

What does your online account say about your membership status, expiry date and allowance balances?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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bigjoeod
Regular

‎13-10-2014 02:56 PM

How are you trying to top up?

 

i.e top up voucher, credit/debit card

 

Is the top up present on your account page? ]

 

Remember with 48 topping up isn't enough, you need to convert that credit into membership

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