Porting numbers

[ClaireG0147]

Hi there, I activated my SIM yesterday but my phone number hasn’t moved over. Can you please advise?

[dalyer]

Did you follow the instructions here successfully? 

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-Moving-Your-Number/ta-p/53100

Did you receive the porting security code by text to your old provider's SIM installed and working in your phone?

Did you get any text or email update about the porting process? 

What happens if you try again? 

If you need to contact 48 support about this then see the links in my signature below.

[ClaireG0147]

My old phone number isn’t working

[dalyer]

If you want assistance from the Community Forum then you'll need to explain/describe your issue in more detail and more clearly. 

What exactly do you mean by "where's my number"?

You can find your phone number via your online My48 account if that's what you mean?

• https://48.ie/my48/settings/my-details

What exactly do you mean by "my old phone number isn't working"?

If you want to port your number from your old provider to 48 then you'll need to follow the instructions here:

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-Moving-Your-Number/ta-p/53100

If that doesn't help then you'll need to provide more clarification on your issue.

If you need to contact 48 support about this then see the links in my signature below.

[dalyer]

Duplicate posts/threads merged. 

There's no need to post multiple times about the same issue especially when your original post already received a response but you didn't reply to clarify the issues asked about in an attempt to further clarify your issue. 

If you need to contact 48 support then see the links in my signature below.