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Port rejected

JibinJ7043
Newcomer
Hi, I tried to port my number from Vodafone to 48, but the port was rejected due to an incorrect account type.
Now I can’t click the “Move My Number” button.
Could you please cancel the previous port request so I can resubmit it?
Thank you!
1 REPLY 1

dalyer
The Legend
The Legend

You'll need to contact 48 support about this. 

They don't generally monitor or respond to posts here on the Community Forum.

To contact them see the links in my signature below.

When you try again you'll need to enter the correct number and account details in order for it not to fail again.

You'll need to verify these with Vodafone before trying again. 

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email ([email protected]).