cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ordered SIM but didn't receive it in the post

DeborahN1821
Newcomer

I didn’t get a sim in the post

2 REPLIES 2

DeborahN1821
Newcomer
I’m trying to transfer my number to 48 . As I didn’t get a physical SIM in the list I assumed it was an E SIM

48 don't support eSIMs at the moment.

If you didn't receive your SIM in the post then either try ordering again or contact 48 support about the first order.

To contact 48 see the link in my signature below or email them at support@48months.zendesk.com

If you're ordering again then make sure that the Irish postal address and eircode are 100% correct.

I don't think that you can port your number to 48 until you have a physical SIM and have activated it.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.