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Number transfer

Lilyr6476
Newcomer
Won’t let me transfer my old number to my 48 account please verify it as I’ve already paid for a plan and I am trying to cancel with Vodafone as well
1 REPLY 1

dalyer
The Legend
The Legend

Did you follow the number porting instructions here? 

Did you get any error messages or text/email messages about problems? 

Did you receive the porting security code by text message to your old number with your Vodafone SIM installed and working in your phone? 

You can still use your 48 SIM and membership plan with the 089 number associated with your SIM while waiting for your old number to be ported over. 

Your current 089 number is listed on your My48 account:

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).