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Number not ported after a day

RussellP3285
Newcomer

‎15-04-2024 04:50 PM - last edited on ‎15-04-2024 05:14 PM by The Legend

Hi, my sim not port to old number, its been a day, instead I’m given a new number

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1 REPLY 1

dalyer
The Legend
The Legend

‎15-04-2024 05:13 PM

See the porting guide here: 

If there's a problem porting your number or it seems to be taking too long then you need to contact 48 support for assistance. 

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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