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New customer - no internet/mobile data

DerekW1880
Newcomer
 
1 REPLY 1

dalyer
The Legend
The Legend

Do you have an active membership plan?

You need that for any services to work.

Are calls and texts working OK?

If they are but mobile data is not then you probably need to configure your APN settings.

Text "APN" to 50048 and follow the instructions here:

If that doesn't help then post back with more information.

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.