Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

New SIM card does not work

IrynaL6463
Newcomer

‎10-11-2023 05:39 PM - last edited on ‎10-11-2023 05:43 PM by The Legend

I received a SIM card, inserted it into the phone, activated it with the code on the card, but the phone does not catch the network. Next to 3 phones with operator 48 they work normally. I inserted the SIM card into different phones, the result is the same, no network connection.

1 person had this problem.
0 Likes
3 REPLIES 3

dalyer
The Legend
The Legend

‎10-11-2023 05:42 PM

Sounds like it could be a dud SIM?

You might want to order a replacement:

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).
1 Like

AnneB0697
Newcomer

‎14-02-2026 08:52 AM

now what.

0 Likes

dalyer
The Legend
The Legend
In response to AnneB0697

‎14-02-2026 09:21 AM - edited ‎14-02-2026 09:55 AM

"Now what" about what? 

You haven't explained what your question or issue is. 

If you want assistance from the Community Forum then you need to explain your question or issue clearly. 

If you need to contact 48 support then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).
0 Likes