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My SIM card isn't working and I have no mobile data

AilishM4711
Newcomer

My SIM card isn't working and I have no mobile data

1 REPLY 1

dalyer
The Legend
The Legend

You'll need to post a bit more info if you want assistance from the Community Forum.

When was everything working ok last? 

Did anything change since then that might've caused problems? 

E.g. new phone, settings changes, software update, factory reset, etc.?

What exactly isn't working? 

Calls? Texts? Data? Everything? 

Do you have a connection to the 48 network?

If not then if you do a manual search for networks can you see and connect to 48?

What does it say about your current membership status, allowance balances and expiry date on your My48 account Dashboard?

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.