Is my daughter's new SIM number ex-directory?

[AoifeK8250]

Hi , my daughter got a sim with you recently . Is it ex directory ?

[dalyer]

Do you mean this? 

• https://www.comreg.ie/advice-information/unsolicited-contacts-national-directory-database/#2

Is so, then you'll need to follow the instructions there.

If you need to contact 48 support about this then see the links in my signature below.