You can check your membership plan status on your My48 account Dashboard:
You can check if there are any upcoming prepaid membership plans on your account on your Buy Plan page:
You can also check if your payment card details are registered on your account and also if membership plan auto-renewal is enabled:
If you don't register your payment card details then you'll need to enter them manually each time you buy a membership plan.
If you don't enable membership auto-renewal then you'll have to buy your plan manually each month.
If you need to contact 48 support about this then see the links in my signature below.
