Importing my old number

[RichardJ9311]

Hello

[RichardJ9311]

I put in my old number yesterday but when I made call last night people saw a new line. Also they couldn't reach me on my number

[dalyer]

What do you mean by "I put in my old number"?

What exactly did you do? 

Did you follow the instructions for porting your number from another provider to 48?

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-Moving-Your-Number/ta-p/53100

Did that go ok or were there any issues/errors? 

If you need to contact 48 support about this then see the links in my signature below.