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I was left with nothing

GrzegorzK1364
Newcomer

‎26-04-2026 05:25 PM

I was left with nothing, I wanted to activate the unlimited package and pay a one-time activation fee, the money was debited, there is nothing on my account, they still want to activate the package
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1 REPLY 1

dalyer
The Legend
The Legend

‎26-04-2026 05:28 PM - edited ‎26-04-2026 05:28 PM

What does your Transactions page say about your recent payments? 

Did you successfully activate the SIM without errors? 

If you got any error messages when what were they?

Did you buy a membership plan? 

What does your My48 account dashboard list an active membership plan? 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).
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