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How long does it take a plan to activate?

CaoimheN8129
Newcomer

Hi All,

I am new to 48 mobile.  I activated my sim on Friday evening and signed up to a plan.

This plan is not activated on my account yet.  How long does it take for the plan to become active?

Elaine

1 REPLY 1

dalyer
The Legend
The Legend

There should be no delay in a membership plan becoming useable. 

What does your Transactions page say about your recent payment?

Does your My48 account dashboard list an active membership plan?

What exactly is/isn't working? 

Connection to the 48 network - i.e. signal bars? 

Incoming calls, outgoing calls?

Inking texts, outgoing texts? 

Mobile data? 

What happens when you try to use any service that doesn't work? 

Any error messages?

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).