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Data

GretaZ9165
Newcomer

yesterday

Why did it take €25.98 out of my account when the plan is only 12.99
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1 REPLY 1

dalyer
The Legend
The Legend

yesterday - last edited yesterday

Why is the thread title "data"?

Are you having an issue with mobile data or something?

Was this your first membership plan purchase?

If so then you would have also paid the one-time activation fee of €12.99 at the same time.

See here: 

€12.99 Plan

This €12.99 Plan is only available to new 48 customers who order their 48 SIM and purchase a €12.99 Plan from the 5th April 2022. A one-time activation fee of €12.99 applies with the first plan purchase.

If that doesn't explain it then post back with more details.

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email ([email protected]).
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