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Charged €25.98 correctly but also €12.99 incorrectly

MoiraMcL9083
Newcomer
 
1 ACCEPTED SOLUTION

MoiraMcL9083
Newcomer
Happy with 48
I notice my Bank has one transaction for €25.98 which is correct, then I Notice another transaction for €12.99 which is incorrect
John

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2 REPLIES 2

MoiraMcL9083
Newcomer
Happy with 48
I notice my Bank has one transaction for €25.98 which is correct, then I Notice another transaction for €12.99 which is incorrect
John

What does your My48 account Dashboard say about your current membership plan status and expiry date? 

What does your Transactions page say about recent payments/purchases? 

Does your Buy Plan page list any upcoming membership plans?

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.