Change number

[Fionaoc5481]

Hi I have repeatedly tried to keep my existing phone number but it keeps coming back to contact my provider why is this

[dalyer]

See the number porting instructions here:

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-Moving-Your-Number/ta-p/53100

Make sure that you are definitely entering the correct account details. 

Did you receive the number porting security code by text message to your phone with the old provider's SIM installed and working?

If you are getting an error that says that you need to contact your old provider then that's what you'll need to do. 

If you need to contact 48 support about this then see the links in my signature below.