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Bought additional roaming data which was used up immediately

TonyM0180
Newcomer

When on holidays in Spain I used up my 17g roaming limit which lasted about eight days. I purchased an additional 1g for €3 which saw the limit rise to 18g and was consumed within one minute. I did this an additional two times which just saw my limit rise to 20g and get consumed immediately. Can’t understand this as I didn’t do anything after purchasing.

1 ACCEPTED SOLUTION

Will do - Thank you

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2 REPLIES 2

dalyer
The Legend
The Legend

You'd need to have checked your phone's app data usage monitor to see what apps used up the data at that time...

E.g.

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Will do - Thank you