11-03-2026 01:15 AM
11-03-2026 08:40 AM - edited 11-03-2026 08:51 AM
I presume by "top up" you mean buy a monthly membership plan?
What do you mean by "the my screen page"?
Are you saying that you can't buy a membership plan here?
What exactly happens on that page when you try to buy a membership plan?
If you need to contact 48 support about this then see the links in my signature below.