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no data in spain

EmilyB3115
Newcomer
i’ve gone on holidays in spain and i’ve only been here a few days and i’ve run out of data what could be the problem and how can i fix it
1 REPLY 1

dalyer
The Legend
The Legend

You mean that mobile data was working but has now stopped?

Did you use up your EU roaming data? 

The My48 app will show you if this is the case.

If you've used up your 20GB of EU roaming data then you'll need to buy a data add-on to be able to continue using mobile data. 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).