48 Community

conk · ‎13-06-2016

data and internet not working all evening

dalyer · ‎14-06-2016

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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dalyer · ‎13-06-2016

Did it work before?
Are your internet settings configured correctly?

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

Do you have any data allowance left?
Dial *100*8# and hit call to get your data allowance balance.
What make and model of phone?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

conk · ‎13-06-2016

settings correct, have data, stopped working at about 3pm today. iphone 4

dalyer · ‎13-06-2016

Try powering off, removing the SIM, gently cleaning the contacts, reinserting the SIM, switching on and then manually searching for networks and connecting to 48 again.

If that doesn't help, your settings are definitely correct, you definitely have a data allowance left then I think you'll have to contact 48 support for assistance:

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎14-06-2016

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.