Why isn't my data working? Isn't it unlimited?

[SineadK5280]

Why is my data not working? Is it maxed? I thought it was unlimited?

[dalyer]

Did it work before? 

Are your APN settings configured correctly?

• https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/m-p/60689

Are calls and texts working ok?

The €12.99 plan has a 200GB Fair Usage Policy cap on data usage. 

If you use up the 200GB then you can buy a data add-on or use Flexi Data to get more data for the remainder of the membership plan month. 

• https://community.48.ie/t5/The-Knowledge-Base/All-About-Add-ons/ta-p/53111
• https://community.48.ie/t5/The-Knowledge-Base/Flexi-Data/ta-p/53114

The 200GB FUP cap will no longer apply from next month: 

• https://48.ie/legal/reg89_jul2024

What does your My48 account Dashboard say about your current membership plan status, expiry date and data allowance balance? 

• https://48.ie/my48

If you need to contact 48 support about this then see the links in my signature below.